LimePanel
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Customer guide

For anyone with hosting managed through LimePanel: site, mail and databases, the things you do on day one.

First sign-in

Your provider sends you the panel address and your credentials, usually in the form https://panel.<provider>:8443.

  1. Open the address and enter your email and password.
  2. Settings → Password: change the password you received. When you change it, your other open sessions are closed.
  3. Settings → Two-step verification → Enable: scan the key with an authenticator app (Google Authenticator, Aegis, 1Password or similar), keep the recovery codes, and enter the six-digit code. From then on, sign-in also asks for the code.
  4. Still in Settings, choose the theme (light, warm light, dark or automatic) and the language (Italian or English).

The home page

It tells you in one line whether everything is fine; if something needs attention, it shows the notice with the button that fixes it. Below are your sites and the tools by category. On the right, Your package shows how much you are using against your limits (disk, traffic, domains, mailboxes, databases) and the server details (IP, name servers) you need to point a domain.

  • Ctrl+K opens search: pages, sites, mailboxes, databases.
  • The activity icon, top right, shows running operations and their progress.

Your site

  • Websites → New site: type the domain. The panel creates the folder, the web server configuration and the DNS zone.
  • For the site to respond, the domain must point to the server: DNS zones shows the records to set at whoever sold you the domain, or the name servers to use.
  • SSL certificates: the free Let's Encrypt certificate is one click away as soon as the domain points here, and it renews by itself.
  • PHP settings: version, memory, upload size and extensions, per site.
  • File manager, FTP access, Terminal: your account's files, always under your own identity. You cannot see anyone else's.

WordPress

  • Websites → Install WordPress: a dedicated database, password shown once.
  • In the WordPress section you find:
    • updates with a backup and automatic rollback if the site breaks;
    • staging: a copy on staging.<domain> where you try changes, then "Publish" to production;
    • one-click access to the dashboard.

Email

  • Mail is enabled automatically when you add a site: DKIM key, MX, SPF and DMARC records, mail.<your domain> and, if the server publishes webmail, webmail.<your domain>. If you don't want it, untick "Also enable email" when creating the site. It is not enabled if your package does not include mail.
  • Mailboxes → Enable mail on a domain: for domains that do not have it yet.
  • New mailbox: address and quota. The password is shown only once.
  • Webmail: the button next to a mailbox opens webmail without typing the password again; the link is valid for one minute and once only. From outside, webmail is at https://webmail.<your domain>.
  • Sending and mail log: settings for Outlook, Thunderbird and phones (which usually configure themselves), and where a message ended up.
  • Filters and forwarders: forwarders, auto-replies, rules.

Mail client settings

Item Value
Server mail.<your domain>
IMAP port 993 (SSL/TLS)
SMTP port 587 (STARTTLS) or 465 (SSL/TLS)

The panel creates the record and certificate for mail.<your domain> by itself. If the domain's DNS is not on this server, Sending and mail log → Mail clients shows the record to create at your DNS provider and a Check again button; until then, use the server name shown on the same page.

Databases

Databases → New database: name, dedicated user, password shown once. Open phpMyAdmin signs you in with one click and shows only your databases.

Backups and security

  • Backups: verified copies of your sites (files and databases) and restore. A restore asks for explicit confirmation.
  • Site security: anti-virus scan of your files, quarantine (always reversible) and a per-site web application firewall (WAF) that blocks the most common attacks. If the WAF blocks a legitimate form, the single rule is excluded on that site instead of switching the WAF off.
  • Active sessions: where you are signed in from. Close any you don't recognize.

How much you are using

Resources, Traffic and Metrics show disk, CPU, memory and requests. Limits depend on your package: when you reach one, the panel tells you, and going further needs a bigger package from your provider.

When something goes wrong

Every long operation shows its steps. If it fails, the message says what went wrong and, where possible, the change is undone automatically. When you contact support, include the request code shown under the error.